Terms of Service

1. Acceptance of Terms & Commercial Scope

By purchasing a software license, signing a commercial work order, accessing our hosted services, or downloading client binaries from our portal, you agree to these Terms. If you represent an organization (such as a hospital, law firm, garage, or corporate enterprise), you affirm you possess legal authority to bind that entity.

2. License Grant & Permitted Use

Subject to these Terms and timely payment of applicable fees:

• Non-Exclusive License: We grant you a non-exclusive, non-transferable right to execute ORYX software across the authorized count of workstation terminals, tablet devices, or server nodes specified in your commercial invoice.
• Local & On-Premise Rights: You may operate local LAN instances of ORYX software across your internal clinic, workshop, or office premises without artificial throttling during offline network conditions.
• Restrictions: You shall not reverse engineer, decompile, resell, rent, or lease the binary codebase of ORYX products without prior written authorization from Casporyx Technologies Pvt Ltd.

3. Customer Business Data & Confidentiality

You retain 100% ownership of all business data, patient medical files, client case logs, inventory records, and financial entries created inside your ORYX installation. Casporyx Technologies Pvt Ltd asserts zero ownership rights over your operational content.

4. Support, Upgrades & Maintenance

Active subscription and maintenance plans include:

• Direct telephone and email technical support from our engineering desk in Hyderabad during standard business hours.
• Routine security patches, database integrity updates, and feature upgrades published during your license period.
• Assistance with local LAN failover configuration and peripheral printer integrations.

5. Warranty Disclaimer & Liability Limitations

While ORYX is engineered for high operational dependability and local continuity, the software is provided “as is” without warranties of absolute defect-free operation. To the maximum extent permitted by applicable Indian law, Casporyx Technologies Pvt Ltd shall not be liable for indirect, incidental, or consequential damages resulting from third-party hardware failures, external telecommunication drops, or power surges.

6. Invoicing & Payment Terms

All license fees, custom implementation costs, and recurring maintenance charges are billed in accordance with the commercial invoice. Payment is due within the period specified on the invoice. Taxes (such as GST) are charged in accordance with Indian statutory requirements.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.

8. Contact Information